The purpose of the role of a Cultural & Organizational Developer is to process, drive and align overarching organizational and cultural topics and tensions, to strengthen the core culture as one of the most valuable assets and provide a support structure for operational and leadership work while growing fast.
The Cultural & Organizational Developer is accountable for the following outcomes:
The overarching organizational and cultural topics are clear and aligned
The core organizational and cultural processes, practices and principles are made explicit, understood and used
Organizational and cultural tensions are processed
The product area has an evolving support structure for those doing operational work and those doing organizational and leadership work
To achieve the accountabilities, the Cultural & Organizational Developer is taking or delegating responsibility for:
Surfacing, aligning and driving overarching organizational and cultural needs/topics (like the OKR planning process, how we do decisions, how we provide leadership, how we give feedback)
Provide meaningful conversations and reflective space, facilitating sense making, processing of tensions and shape structures together
Developing organizational and cultural definitions and standards (like the definition of engineering excellence, the leadership narrative)
Develop and refining the Company Handbook, representing the core organizational and cultural principles, practices and processes (aka. the Org Model).
Develop and align the cultural onboarding with the people team and key players (incl. the Cultural Onboarding)
Providing guidance as sharing observations and having meaningful conversations leading to improvement tensions/pull from the units/people affected
Provide actively supporting those doing organizational and leadership work
Bring in competence, expertise and leadership where it is needed
Evolving, developing, and supporting the Cultural & Agile Coaching team. Develop their vision, mission, OKRs, strategy and portfolio. Be the People & Hiring Manager for this unit/team
Co-developing the engineering / agile & lean framework for how we plan and align work.
Thinking ahead and anticipate, developing an understanding, vision and strategy for the midterm (6/12 month) for the organization and culture